1. Information We Collect
Information You Provide Directly
When you contact us, request a consultation, or engage our services, we may collect:
- Your name, email address, and phone number
- Business name and industry information
- Details you share in consultation requests or inquiry forms
- Payment information (processed securely through our payment processor; we do not store full card details)
Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages visited, time spent on each page, and click behavior
- Referring website or traffic source
- Date and time of your visit
2. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, analyze traffic, and support our marketing efforts. Cookies are small text files placed on your device when you visit our site.
- Essential Cookies: Required for the website to function. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors use our site so we can improve it.
- Marketing & Advertising Cookies: Used to deliver relevant content and advertising, and to track the effectiveness of our campaigns.
3. Google & Third-Party Services
Google Analytics & Ads
We use Google Analytics to collect information about how visitors interact with our website. Google's use of this data is governed by the Google Privacy Policy. We may also use Google Ads to promote our services based on your prior visits.
Microsoft Clarity
With your analytics consent, we use Microsoft Clarity to understand how visitors interact with our website through usage metrics, heatmaps, and session recordings. Microsoft may collect interaction, device, and technical data using cookies and similar technologies. Learn more in the Microsoft Privacy Statement.
GoHighLevel (CRM) & Payment Processors
We use GoHighLevel as our customer relationship management platform. Your contact information submitted via our forms is stored securely within this platform. We also use third-party payment processors to handle billing in accordance with PCI-DSS standards. We do not store your full card details.
4. How We Use & Share Your Information
We do not sell, rent, or trade your personal information. We use your data to respond to inquiries, deliver our services, and analyze website traffic. We may share your information in the following limited circumstances:
- Service Providers: Third-party vendors who help us operate our business (e.g., CRM and payment processors).
- Legal Requirements: When required by law or to protect the rights and safety of MMB Consultancy.
- Business Transfers: In the event of an acquisition or sale of assets.
5. Your Rights & Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your information.
- Opt out of marketing communications at any time.